Refunds, Terms & Conditions

Refunds/Returns: Due to health and safety restrictions, we are not able to accept any returned merchandise.

Terms of Sale: We accept MasterCard, VISA and Discover Card. You may also prepay by check or money order. We do not process COD shipments. Returned checks will be assessed a fee of $35. A 4% fee will be deducted from the refund of cancelled orders charged to credit cards.

Pricing: All pricing is in US currency. All prices are subject to change without notice and prices charged will be those prevailing at time of shipment. We reserve the right to correct pricing errors. Prices are subject to change without notice.

Shipment Damage: We are not responsible for damage incurred after the merchandise has left the store. Freight companies sign for loads in undamaged condition and are responsible for delivering the merchandise in the same undamaged condition. ANY and ALL damages MUST be noted on the freight company’s copy of the delivery receipt at the time of delivery. If damage is not noted on the freight company’s delivery receipt, the claim will be denied. WE CANNOT ASSIST WITH ANY CLAIM IF IT IS NOT NOTED ON THE FREIGHT COMPANY’S COPY OF THE DELIVERY RECEIPT. Please note, for truck shipments that all skids have security tape crossed over each pallet along with blue colored stretch film for tampering evidence. If you receive a skid WITHOUT the above specs, please inspect carefully for missing or damaged product. For a claim which was shipped collect or billed third party, you must file the claim directly with the freight carrier. For shipments received by UPS or FedEx Ground, contact a sales associate within 7 days so we can file a claim. You must keep ALL boxes and undamaged merchandise until you have been given disposition. Damage incurred by carrier after it leaves our store is out of our control. We will not be responsible for expedited shipping costs due to damages incurred by carrier.